Long back ago, mobile apps were related to entertainment, games, and leisure activities. They were considered as something that helps people spend them free time without getting frustrated. However, the trend has been changed by 180-degrees.
Mobile apps have proved to be far than a gadget to play with, showing its potential to disrupt the business world – with healthcare no exception.
Mobile applications have changed the way we serve and receive healthcare services. They have come up as the right solution to the prevailing challenges and future expectations from the healthcare domain.
Wondering how? Here are some of the ways mHealth apps have evolved the Healthcare from 1.0 to 3.0 and made our lives better:-
- Seamless Consultation Booking Process
mHealth apps (mobile health apps) have put the practice of standing in long queue to schedule/reschedule a consultation to an end. The technology has offered the opportunity to book a consultation with a few taps on their devices and make changes in real-time.
Or, to put in simpler words, it has ended the crowd and hassle at the reception area while ensuring that the consumers get the right assistance.
- Accurate and Secure Payment Process
Mobile health applications have also put the hassle of ‘low cash’ to an end. They have offered the option to pay directly from phones, which has offered ample benefits to both users and doctors.
Now, multiple patients can pay the bills at the same time without making a rush in the reception area. Medical doctors can get an instant message of the payment successful and even check the previous records, implying they can easily determine who has paid the bills and when.
This, on one side, has made the process comfortable. While, on the other side, has minimized the fraud possibilities by offering a secure environment.
- Easier File Management and Transfer
Another reason that made the healthcare organizations invest their time into healthcare app development is the ease of file management and transfer. The applications have simplified the process of record management and sharing of files among the patients and medical practitioners by keeping the whole data on the cloud.
- 24×7 Communication
Since smartphones reside with the users all the time, the mobile apps open the way to connect with them anytime and anywhere. The mHealth application makes it easier for users and healthcare service providers to connect with each in real-time.
Besides, the AI-enabled chatbots in the mobile applications have facilitated the opportunity to assist multiple patients at any instance and deliver them with the right guidance.
- Higher Productivity
Earlier, all the processes right from keeping a consultation record to studying the samples and sharing medical reports were done manually. But now, everything has gone on mobile.
A mobile app provides an opportunity for doctors and other healthcare service providers to manage every process and get access to information even when not on their seat – implying to be able to work from any corner of the world.
Besides, the platform has made it easier for the healthcare organization head to look into who is doing what and reallocating tasks to all to bring the best out of them.
- Remote Monitoring
Mobile apps also act as a bridge between the patients in remote areas and the professional doctors in the cities. The technology has served as a platform at which both can connect with each other in real-time without leaving their premises or compromising on the quality of service.
In simpler words, mobile apps have made it possible for doctors to consult people in remote areas as if they are sitting next to each other.
- Effective Training
Apart from catering the patients with ‘out of the box’ services and making doctors more productive, the healthcare mobile apps also help in the training process. By bringing the advanced technologies like AI, AR/VR to our smartphones, mobile apps are opening new ways to access information and practice it, implying gaining better insights and experiences and polish your medical skills.
- Brand Promotion
Last but not least, healthcare mobile applications have also fueled the brand marketing process. Using the GPS technology, Beacon and Chatbot integrated into social media platforms, the apps have made it easier for the healthcare organizations to come into the radar of the patients making a query ‘best healthcare service providers near me’ and thus, do their business.
Not only this, the ratings and reviews section of the mobile apps have also accelerated the process of converting more leads, provided users often check the online reputation of every healthcare organization before visiting one.
Now as you know how a mobile app can bring disruptive changes to your healthcare organization, what are you waiting for? Consult with the top healthcare mobile application development companies today!