The importance of business communication is never stressed enough. The better your team communicates, the more successful the business becomes. On the other hand, if business communication isn’t your strong suit, you are bound to experience conflicts and lose clients. The first step towards effective communication is ensuring all interaction is secure. This will prevent any data breaches and keep cyber criminals away from your information. Still, securing business communications isn’t an easy thing to do. It takes time, effort, and specific IT knowledge. Even if you aren’t qualified enough in this field, you can still give this process a try. To help you out, here are 8 tips.
Analyze the Existing Communication Channel
Before you start changing any aspect of your communication, you should first analyze the existing channel. Does it have any flaws? What is wrong with it? What features do you need? Do you need a simple communication tool or you need additional features such as file sharing, video conferencing, etc.? Answering such questions will help you make necessary adjustments and keep your communication secure. Furthermore, you have to bear in mind that communication tools with additional features such as file sharing are particularly sensitive to malware. In this case, you will have to improve its security more efficiently.
Educate Employees on Secure Communication
Even if you take all safety measures, there is nothing more effective than good old education on secure communication. Employees have to know how to communicate safely. IT experts can organize workshops or seminars for employees to attend. Those workshops can cover a wide range of topics from VPN tunneling and Wi-Fi security to how to detect malicious software. Additionally, they can share basic practices of communication security. For example, use different channels for professional and private matters, scan messages and files for threats, and change passwords often for protection. Ultimately, employees should know why they should follow such practices to engage in the process.
Reinforce Security Policies
Your company has to have an elaborate security policy on how employees and the management should protect business data and any form of communication. Policies serve to keep everyone on the same page. All employees should have access to these guidelines to adhere to them in daily correspondence. The guidelines should cover access and account management, password use, etc. With the help of the policies, all business communication taking place in the workplace will be secured. In the end, don’t forget to regularly update policies to conform to higher security standards set by rapidly advancing technology.
Update the Security Foundation
Every company has to have a solid security infrastructure. This involves antivirus, anti-malware software, firewalls, etc. However, if you don’t update your infrastructure every once in a while, the business communications may not work as effectively as they should. For secure and effective communication, you should protect your foundation from outside threats. This way, your business will be safe from cyber-attacks that can significantly damage its structure and reputation. Otherwise, a cyber-attack could cost your business a fortune. That is something you can’t let happen. To prevent a cyber-attack, consult IT experts and that will design a highly protective system thus keeping all your data safe.
Encrypt All Data
You can hire the best IT experts to design the most complex system. All your efforts will be in vain if you and your employees don’t follow the encryption rules. Namely, the world is becoming more connected and global every day. As technology advances do does cyber criminal. For example, nowadays anyone can intercept your messages and conversations. However, if you use software that encrypts every bit of your business communication, then it becomes impenetrable. All your messaging apps, alternatives to Slack, and phone systems should be protected by encrypted software. Also, you shouldn’t forget to encrypt emails that are stored on your devices and servers. They too are susceptible to cyber-attacks.
Rely on VPNs
If you are managing a team of remote employees, there is one thing you should advise them to do. They should be wary of using public Wi-Fi or logging in to their accounts on shared computers. Hackers are standing by and waiting for them to forget to log out of their accounts or use the unsecured Internet connection. That is when they attack and collect all the data. The best solution is to rely on VPNs to protect communication taking place in the workplace. VPNs are a safe way to use the Internet and communicate online. With such tools, your conversations are completely safe and employees can freely connect to your corporate network.
After spending years printing documents and keeping them in storage units, the nightmare of many employers has finally come to an end. Thanks to technology, businesses can now keep all their data in digital storage. However, uploading conversations, messages, and emails in the cloud doesn’t keep hackers away from attacking. All of your files can be corrupted or even deleted by accident. In most cases, once deleted or corrupted, files can’t be recovered, which puts your business in a bad light. To prevent this from happening to your business, you should always back up your files. Not only you but your employees too. In case anything happens to your files, you can restore them in no time.
Archive All the Data
Contrary to popular opinion, backing up files and archiving them isn’t the same thing. If you archive all your business data, you are keeping them long-term, while with backing up that doesn’t have to be the case. Archived data are no longer needed daily but are still relevant to some extent. They are also ideal for reference in the future. Since you are managing a business, you are obliged to keep files in case of an, let’s say, audit. For this reason, you should secure all your previous conversations from all active communication channels. In case you need to refer to them sometimes in the future, make sure to archive them.